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Stop making payments through phone calls – ECG warns customers

The Electricity Company of Ghana (ECG) has cautioned customers to refrain from making payments to specific mobile money accounts purportedly linked to ECG services.

Management revealed that some individuals have been contacting customers, soliciting payments to a designated MoMo number as a prerequisite for accessing ECG services.

In response, ECG released a disclaimer on Thursday, February 22, 2024, advising customers to dismiss such calls, emphasizing that their organization does not require payment for services through phone transactions.

ECG has explicitly warned customers against engaging with such calls and urged them to make payments exclusively through the official ECG Power app or the provided short code.

Simultaneously, ECG management is actively taking measures to counteract this situation and encourages customers to report any such incidents to the nearest security agency or ECG office for appropriate action.

Attached is the full statement

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